This paper describes a domain independent, automatically trained call router which directs customer calls based on their response to an open-ended "How may I direct your call...
Spatial and georeferenced information plays an important role in urban land management processes such as spatial planning and environmental management. As many of the processes ar...
XML and its related technologies have now been in use for almost a decade. There has been considerable amount of effort both from research and industry focusing on XML, XQuery/XPa...
Background: Bio-ontologies are key elements of knowledge management in bioinformatics. Rich and rigorous bio-ontologies should represent biological knowledge with high fidelity an...
Tools for generating test queries for databases do not explicitly take into account the actual data in the database. As a consequence, such tools cannot guarantee suitable coverag...