In the last two decades several models for evaluating software process capability have been defined and became more and more popular. The application of such models, and in particu...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Background: The characterization of the relationship between a longitudinal response process and a time-to-event has been a pressing challenge in biostatistical research. This has...
: A Peer-to-peer Data Network (PDN) is an open and evolving society of peer nodes that assemble into a network to share their data for mutual benefit. PDNs are enabled by distribu...
This paper elucidates an emergent theory of organizational structure, process and leadership which the author believes will characterize the Internet based workplace of the future...