Business protocols are becoming a necessary part of Web services description [4]. The work presented in [4] investigates mechanisms for analyzing the compatibility and the substit...
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
WebQual is a method for assessing the quality of Web sites. The method has been developed iteratively through application in various domains, including Internet bookstores and Int...
Web-service-related techniques have become popular to improve system integration and interaction. In distributed and dynamic environment, web services’ availability has been reg...
Lingshuang Shao, Junfeng Zhao, Tao Xie, Lu Zhang, ...
In today's Web, many functionality-wise similar Web services are offered through heterogeneous interfaces (operation definitions) and business protocols (ordering constraints...
Hamid R. Motahari Nezhad, Boualem Benatallah, Axel...