383 search results - page 41 / 77 » A Customer Service Management Architecture for the Internet |
123
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CCE
2007
15 years 3 months ago
2007
: This paper presents a practitioners’ report on supporting shared understanding within distributed development teams. Our software domain focuses on Enterprise development in th...
107
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SIGCOMM
2003
ACM
15 years 7 months ago
2003
ACM
We propose a new objective for network research: to build a fundamentally different sort of network that can assemble itself given high level instructions, reassemble itself as re...
115
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ESORICS
2008
Springer
15 years 3 months ago
2008
Springer
The rapid expansion of Internet based services has created opportunities for ICT firms to collect and use, in an unauthorized way, information about individuals (e.g. customers, pa...
105
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ICWS
2004
IEEE
15 years 3 months ago
2004
IEEE
In this paper we make a contribution to the proof and trust layer of the Semantic Web layer cake by integrating two well founded techniques, namely DAML-S (for describing Web serv...
107
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SAINT
2006
IEEE
15 years 8 months ago
2006
IEEE
Radio Frequency Identification (RFID) technology has a lot of potential to automate business processes and improve visibility across the supply chain. To realize the full potenti...