IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
In this paper we study the soft real-time web cluster architecture needed to support e-commerce and related applications. Our testbed is based on an industry standard, which defin...
Luciano Bertini, Julius C. B. Leite, Daniel Moss&e...
We contribute an approach for interactive policy learning through expert demonstration that allows an agent to actively request and effectively represent demonstration examples. I...
Today’s web is so huge and diverse that it arguably reflects the real world. For this reason, searching the web is a promising approach to find things in the real world. This ...
A major concern for large-scale deployment of location-based services (LBSs) is the potential abuse of their client location data, which may imply sensitive personal information. ...