The deployment of service management systems in a multi-service environment opens a whole area of issues. Requirements for openness and reusability can be satisfied by following a...
Thanassis Tiropanis, David Lewis, A. Richter, Rong...
Turbulence is in the nature of business environments. Changes brought about because of different requirements such as social, political, technical and economic, exert pressures on ...
Independent from specific application domains, similar requirements can be identified regarding information needs during daily work. For coping with generality on the one hand an...
In this paper we present SINTESI, a system for the knowledge extraction from Italian inputs, currently under development in our re,search centre. It is used on short descriptive d...
A knowledge-intensive case-based reasoning system has profit of the domain knowledge, together with the case base. Therefore, acquiring new pieces of domain knowledge should impro...