Using Bruce Tuckman’s [1] “Forming – Storming – Norming – Performing” model of team development we review the effects of change on our team through each stage. We go o...
This paper presents a case study of introducing usability practices to a small open source project called Carrot2 . We describe our experiences from a point of view of an active Ca...
This article describes the method of Mobile Process Landscaping by example of a project in which the service processes of a company from the housing industry were analyzed regardin...
This paper discusses the need for both a series of electronic tools and procedural changes to the evidence collection process to accommodate the possibilities of wireless technolo...
Despite the widespread recognition that information technology (IT) and business process are tightly connected, existing system design methods provide limited guidance on how to t...