Knowledge intensive engineering aims at flexible applications of a variety of product life cycle knowledge, such as design, manufacturing, operations, maintenance, and recycling. ...
Knowledge acquisition (KA) plays an important role in building knowledge based systems (KBS). However, evaluating different KA techniques has been difficult because of the costs...
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Given the numerous knowledge representation models (KR-schemes) that have been proposed, it would be desirable to have a formal, unifying model for the description of a KR-scheme,...
—Today most home networks are connected to the Internet via Network Address Translation (NAT) devices. NAT is an obstacle for services that should be accessible from the public I...