Workflow technology has emerged as an appropriate platform for consolidating the distributed information resources of an enterprise, promoting interoperability across cross-platfo...
Many business solutions provide best practice process templates, both generic as well as for specific industry sectors. However, it is often the variance from template solutions th...
Conceptual modeling is an important tool for understanding and revealing weaknesses of business processes. Yet, the current practice in reengineering projects often considers simpl...
Modular design methodologies, which decompose large and complex systems into components that are relatively easy to develop and maintain, have been widely adopted in the software ...
This chapter describes a novel knowledge-based methodology and computer toolset for helping business process designers and participants better manage exceptions (unexpected deviati...