Maturity models are a well-known instrument to support the improvement of functional domains in IS, like software development or testing. While maturity models may share a common s...
Marlies van Steenbergen, Rik Bos, Sjaak Brinkkempe...
Organizations are under increasing scrutiny to document their compliance to regulatory requirements. To this end, they have to formally document their operating procedures to supp...
In database marketing, data mining has been used extensively to find the optimal customer targets so as to maximize return on investment. In particular, using marketing campaign d...
Certification and quality assessment are crucial issues within the wine industry. Currently, wine quality is mostly assessed by physicochemical (e.g alcohol levels) and sensory (e...
There is a general agreement among software engineering practitioners that software inspections are an important technique to achieve high software quality at a reasonable cost. H...
Lionel C. Briand, Bernd G. Freimut, Ferdinand Voll...