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» A Knowledge Management Approach to User Support
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EKAW
1992
Springer
15 years 3 months ago
eQuality: An Application of DDucks to Process Management
Process management is a method for improving Boeing's business processes, however many aspects have been difficult to implement. eQuality is a software system based on a frame...
Jeffrey Bradshaw, Peter Holm, Oscar Kipersztok, Th...
LSO
2004
Springer
15 years 5 months ago
Learning How to Manage Risks Using Organizational Knowledge
In spite of being an important software activity, many software organizations present difficulties in managing risks. This happens mainly due to their low maturity level, and becau...
Ricardo de Almeida Falbo, Fabiano Borges Ruy, Glei...
HICSS
2002
IEEE
125views Biometrics» more  HICSS 2002»
15 years 4 months ago
Knowledge Management Metrics via a Balanced Scorecard Methodology
IT professionals are finding that more of their IT investments are being measured against a knowledge management (KM) metric. Those who want to deploy foundation technologies such...
Alea M. Fairchild
AIPS
1996
15 years 1 months ago
A Procedural Knowledge Approach to Task-Level Control
Effective task-level control is critical for robots that are to engage in purposeful activity in realworld environments. This paper describes PRSLite, a task-level controller grou...
Karen L. Myers
AP2PC
2003
Springer
15 years 5 months ago
K-Trek: A Peer-to-Peer Approach to Distribute Knowledge in Large Environments
In this paper, we explore an architecture, called K-Trek, that enables mobile users to travel across knowledge distributed over large geographical areas (ranging from large public ...
Paolo Busetta, Paolo Bouquet, Giordano Adami, Matt...