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» A Knowledge Management Approach to User Support
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122
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CASCON
2008
107views Education» more  CASCON 2008»
15 years 4 months ago
NetPal: a dynamic network administration knowledge base
Netpal is a web-based dynamic knowledge base system designed to assist network administrators in their troubleshooting tasks, in recalling and storing experience, and in identifyi...
Ashley George, Adetokunbo Makanju, Evangelos E. Mi...
163
Voted
HT
2006
ACM
15 years 9 months ago
Harvesting social knowledge from folksonomies
Collaborative tagging systems, or folksonomies, have the potential of becoming technological infrastructure to support knowledge management activities in an organization or a soci...
Harris Wu, Mohammad Zubair, Kurt Maly
124
Voted
ER
1997
Springer
145views Database» more  ER 1997»
15 years 7 months ago
Enterprise Knowledge Management and Conceptual Modelling
Turbulence is in the nature of business environments. Changes brought about because of different requirements such as social, political, technical and economic, exert pressures on ...
Pericles Loucopoulos, Vagelio Kavakli
145
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DC
2001
15 years 4 months ago
Personalizing Information Spaces: A Metadata Based Approach
The amount and variety of information available today in digital form continue to increase at a rapid rate. To keep pace with these trends, knowledge workers must be empowered wit...
David L. Hicks, Klaus Tochtermann
CIKM
2011
Springer
14 years 3 months ago
Semantic data markets: a flexible environment for knowledge management
We present Nyaya, a system for the management of Semantic-Web data which couples a general-purpose and extensible storage mechanism with efficient ontology reasoning and querying ...
Roberto De Virgilio, Giorgio Orsi, Letizia Tanca, ...