1062 search results - page 41 / 213 » A Knowledge Management Approach to User Support |
121
Voted
ICWS
2009
IEEE
16 years 20 days ago
2009
IEEE
: © Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents Chris Connelly, Brian Cox, Tim Forell, Rui Liu, Dejan Milojicic, Alan...
135
Voted
CANDT
2009
15 years 7 months ago
2009
The aim of the paper is twofold: i) understanding how to provide additional information that is reflective of current organizational context in knowledge production and use; ii) p...
128
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AICT
2007
IEEE
15 years 9 months ago
2007
IEEE
—The topic of policy-based management is introduced. Its specific application by the ACCENT project to call control is then discussed. The APPEL policy language supports regular ...
122
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PSYCHNOLOGY
2008
15 years 3 months ago
2008
This article presents a case study of the user interface design of a grid (energy) management system. The theoretical backdrop of the case study is cognitive engineering, with its...
120
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CHI
2007
ACM
16 years 3 months ago
2007
ACM
Recent HCI research shows a strong interest in task management systems (e.g. [19, 27]) that support the multitasked nature of information work [13]. These systems either require m...