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» A Knowledge Management Approach to User Support
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144
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CN
1999
143views more  CN 1999»
15 years 3 months ago
Embedding Knowledge in Web Documents
The paper argues for the use of general and intuitive knowledge representation languages (and simpler notational variants, e.g. subsets of natural languages) for indexing the cont...
Philippe Martin, Peter W. Eklund
142
Voted
KES
2006
Springer
15 years 3 months ago
Solving power and trust conflicts through argumentation in agent-mediated knowledge distribution
Distributing pieces of knowledge in large, usually distributed organizations is a central problem in Knowledge and Organization management. Policies for distributing knowledge and...
Carlos Iván Chesñevar, Ramón ...
123
Voted
DESRIST
2010
Springer
171views Education» more  DESRIST 2010»
15 years 8 months ago
Usability through System-User Collaboration
Enterprise Resource Planning (ERP) systems have become essential in industry, yet the potential value created through system use can be illusive due to poor usability. Extensive in...
Tamara Babaian, Wendy T. Lucas, Jennifer Xu, Heikk...
190
Voted
BPSC
2010
285views Business» more  BPSC 2010»
15 years 10 days ago
Crossing the Chasm Between the Real World and Business Process Management
Abstract: While agility is a core challenge in today's competitive business, softwarebased business process modeling and execution approaches often refer to strict and inflexi...
Markus Schief, Benedikt Schmidt
97
Voted
HICSS
2009
IEEE
125views Biometrics» more  HICSS 2009»
15 years 10 months ago
Conceptualizing Interpersonal Interruption Management: A Theoretical Framework and Research Program
Previous research exploring interpersonal-technologymediated interruptions has focused on understanding how the knowledge of an individual’s local context can be utilized to redu...
Sukeshini A. Grandhi, Quentin Jones