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» A Lesson for Software Engineering from Knowledge Engineering
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HICSS
2008
IEEE
132views Biometrics» more  HICSS 2008»
15 years 10 months ago
Service Systems as Customer-Intensive Systems and Its Implications for Service Science and Engineering
What does differentiate service systems from traditional subjects of systems engineering such as manufacturing, and software? We address this issue by defining customer-intensive ...
Claudio S. Pinhanez
131
Voted
IUI
2010
ACM
16 years 18 days ago
Aspect-level news browsing: understanding news events from multiple viewpoints
Aspect-level news browsing provides readers with a classified view of news articles with different viewpoints. It facilitates active interactions with which readers easily discove...
Souneil Park, Sang Jeong Lee, Junehwa Song
127
Voted
IUI
2003
ACM
15 years 9 months ago
Inferring user goals from personality and behavior in a causal model of user affect
We present a probabilistic model, based on Dynamic Decision Networks, to assess user affect from possible causes of emotional arousal. The model relies on the OCC cognitive theory...
Xiaoming Zhou, Cristina Conati
IUI
2009
ACM
16 years 18 days ago
From geek to sleek: integrating task learning tools to support end users in real-world applications
Numerous techniques exist to help users automate repetitive tasks; however, none of these methods fully support enduser creation, use, and modification of the learned tasks. We pr...
Aaron Spaulding, Jim Blythe, Will Haines, Melinda ...
IUI
2011
ACM
14 years 6 months ago
TellMe: learning procedures from tutorial instruction
This paper describes an approach to allow end users to define new procedures through tutorial instruction. Our approach allows users to specify procedures in natural language in t...
Yolanda Gil, Varun Ratnakar, Christian Fritz