This paper addresses a methodology for developing the various user interfaces (UI) of a workflow information system (WIS), which are advocated to automate business processes, foll...
How to effectively allocate system resource to meet the Service Level Agreement (SLA) of Web servers is a challenging problem. In this paper, we propose an improved scheme for aut...
This paper describes a case study of the release management of CS-ECIS, a health-care information system developed by the Dutch software vendor ChipSoft. We performed this case st...
In this paper we address an issue common in the frame of WWW, namely information entities that present di erent facets under di erent contexts (or worlds). Handling such multifacet...
Abstract. In database marketing, the behavior of customers is analyzed by studying the transactions they have performed. In order to get a global picture of the behavior of a custo...