Work-integrated learning (WIL) poses unique challenges for user model design: on the one hand users’ knowledge levels need to be determined based on their work activities – tes...
In this paper, we present a multi-agent system MAGS for the e-business processes monitoring in a web-based environment. We classify the types of agents in MAGS by their monitoring...
: Today, enterprises are forced to continuously optimize their business as well as service processes. In this context the process-centered alignment of information systems is cruci...
Bela Mutschler, Johannes Bumiller, Manfred Reicher...
The trends and recent changes in logistics lead to complex and partially conflicting requirements on logistic planning and control systems. Due to the lack of efficiency of curren...
Hagen Langer, Jan D. Gehrke, Joachim Hammer, Marti...
In this paper, the arrival of calls (i.e., new and handoff calls) in a personal communications services (PCS) network is modeled by a Markov arrival process (MAP) in which we allow...