An adaptation contract describes composition constraints and adaptation requirements among several services which were not initially built to interoperate with each other. The man...
Motivated by service levels in terms of the waiting-time distribution seen in e.g. call centers, we consider two models for systems with a service discipline that depends on the w...
Abstract. The proliferation of interconnected computing devices is fostering the emergence of environments where Web services made available to mobile users are a commodity. Unfort...
Quan Z. Sheng, Boualem Benatallah, Zakaria Maamar,...
We present the first user study of out-of-turn interaction in menu-based, interactive voice-response systems. Out-ofturn interaction is a technique which empowers the user (unable...
Saverio Perugini, Taylor J. Anderson, William F. M...
Abstract Web services choreography describes global models of service interactions among a set of participants. For an interaction to be executed, the participants taken part in it...