Many authorities have started to use web sites to provide services based on transactions. The guiding vision is often a process portal for citizens that provides access to the cou...
Although Web prefetching is regarded as an effective method to improve client access performance, the associated overhead prevents it from being widely deployed. Specifically, a ...
Current technologies aimed at supporting processes – whether it is a business process or a learning process – are usually based on using a dedicated set of metadata to describ...
Since traditional telecommunication networks assume dumb terminals, there are rarely feature interactions involving end systems. However, in Internet telephony systems, such featur...
The Call Processing Language (CPL) is one of the best known approaches developed for creating telephony services in Internet telephony. Its XML-based structure makes it a flexible ...