This study proposes a simple computational model of evolutionary learning in organizations informed by genetic algorithms. Agents who interact only with neighboring partners seek ...
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Technology innovations continue to be one of the greatest drivers of economic growth. Realizing the value of such innovations, however, requires substantial follow-on investments ...
Analytical models are a fundamental tool in the development of computer-based systems of every kind: their essential purpose is to support human understanding and reasoning in deve...
We describe the ABC modeling work of the Harmony Project. The ABC model provides a foundation for understanding interoperability of individual metadata modules