Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
The PC Desktop is a very rich repository of personal information, efficiently capturing user's interests. In this paper we propose a new approach towards an automatic persona...
Paul-Alexandru Chirita, Claudiu S. Firan, Wolfgang...
Many security incidents involve legitimate users who misuse their existing privileges, such that they have the system-level right to perform an action, but not the moral or ethica...
The skyline query returns the most interesting tuples according to a set of explicitly defined preferences among attribute values. This work relaxes this requirement, and allows us...
Identity management systems help users to organise their digital profiles in order to communicate parts of them, whenever needed and wanted, to communication partners like internet...