Reference models play an important role in the knowledge management of the various complex collaboration domains (such as Supply Chain Networks). However, they often show a lack o...
Design documents can be exchanged in business-tobusiness networks through Product Data Management (PDM) system integration. This rarely used approach provides new possibilities fo...
Effective security management depends upon good risk management, which is itself based upon a reliable risk assessment, involving data collection of all the facets influencing sys...
in Progress – Extended Abstract Word count: 3124 Effectively managing IT service centers such as call centers, computerized diagnostic imaging facilities, data centers, e-commerc...
Most studies of software evolution have been performed on systems developed within a single company using traditional management techniques. With the widespread availability of se...