Development of a wide spread project intended to teaching Computer Science, integrating a considerable number of students all over a country with big geographical extension and sc...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
The importance of critical systems has been widely recognized and several efforts are devoted to integrate dependability requirements in their development process. Such efforts re...
Yudistira Asnar, Paolo Giorgini, Fabio Massacci, N...
Rapid advances in research and technology now allow data analysis and modeling of extremely complex systems. Methods from artificial intelligence (AI) such as Neural Networks have...
In this paper, we describe the design of a data warehousing system for an engineering company ‘R’. This system aims to assist users in retrieving data for business analysis in...