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» A Multi-agent Model to Develop Knowledge Management Systems
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HICSS
1999
IEEE
95views Biometrics» more  HICSS 1999»
15 years 2 months ago
Understanding and Supporting Knowledge Management and Organizational Memory in a City Council
The paper develops a generic framework for analyzing knowledge management in formal decision groups and applies it to council work. Requirements are deduced for a sociotechnical s...
Gerhard Schwabe
SAC
2002
ACM
14 years 9 months ago
Semi-automatic design of agent organisations
Designing realistic multi-agent systems is a complex process, which involves specifying not only the functionality of individual agents, but also the authority relationships and l...
Anthony Karageorgos, Simon G. Thompson, Nikolay Me...
HICSS
2002
IEEE
125views Biometrics» more  HICSS 2002»
15 years 2 months ago
Knowledge Management Metrics via a Balanced Scorecard Methodology
IT professionals are finding that more of their IT investments are being measured against a knowledge management (KM) metric. Those who want to deploy foundation technologies such...
Alea M. Fairchild
LSO
2001
Springer
15 years 2 months ago
Skills Management as Knowledge Technology in a Software Consultancy Company
This paper presents a skills management system in a medium-sized software consulting company, and how it is used. We found four different types of usage: Searching for competence t...
Torgeir Dingsøyr, Emil Røyrvik
HICSS
2007
IEEE
108views Biometrics» more  HICSS 2007»
15 years 4 months ago
An Empirical Investigation of the Customer Knowledge Creation Impact on NPD Performance
New product development (NPD) projects require efficient strategies for reducing time to market and responding faster and better to the customer needs. While these strategies were...
Nassim Belbaly, Hind Benbya, Regis Meissonier