User-driven innovation regards users as a resource in the innovation process. Taking prototypes of novel technology as a starting point, a dialogue with users becomes a springboar...
This position paper describes the implementation and initial findings of a game called Personal Investigator (PI). PI is an online 3D detective game that implements a model of Bri...
Email has come to play a central role in task management, yet email tool features have remained relatively static in recent years, lagging behind users' evolving practices. T...
Victoria Bellotti, Nicolas Ducheneaut, Mark Howard...
From working with location-based information systems we know that positioning is problematic. A different approach was tested, where users themselves were allowed to name and defi...
One of the most pressing usability issues in the design of large web sites is that of the organization of search results. A previous study on a moderate-sized web site indicated t...
Jennifer English, Marti A. Hearst, Rashmi R. Sinha...