Workflow management systems are being increasingly used by many organizations to automate business processes and decrease costs. Audit trails from workflow management systems incl...
The natural evolution of eGovernment is to go beyond the management of identities and therefore it is necessary to manage people, companies or organizations, and their capabilities...
Mario Reyes-Ayala, Ignacio Alamillo, Daniel Chavar...
Traditional email clients are built with a “one-touch” model in mind that assumes an immediate action is performed once an email is read. However, some emails require a follow...
As recent events have shown, effective knowledge sharing has become important at all political levels, especially when disasters occur. In this paper, we present the case of Miami...
Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...