This paper presents a model for analysing IT outsourcing maturity in organizations. Organizations outsource their IT for reasons such as cost reduction, access to superior skill s...
- Over the past years, the Capability Maturity Model (CMM) and Capability Maturity Model Integration (CMMI) have been broadly used for assessing organizational maturity and process...
Ana Sofia C. Marcal, Felipe Santana Furtado Soares...
The goal of IT governance is not only to achieve internal efficiency in an IT organization, but also to support IT's role as a business enabler. The latter is here denoted IT...
Abstract. In today's dynamic IT environment with increased global competition, enterprises must achieve greater business agility and decrease the TCO (Total Cost of Ownership)...
Today there are many process mining techniques that allow for the automatic construction of process models based on event logs. Unlike synthesis techniques (e.g., based on regions...