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» A Quality Assurance Process Model on Fault Management
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CAISE
2008
Springer
15 years 1 months ago
Measuring Similarity between Business Process Models
Quality aspects become increasingly important when business process modeling is used in a large-scale enterprise setting. In order to facilitate a storage without redundancy and an...
Boudewijn F. van Dongen, Remco M. Dijkman, Jan Men...
DSS
2002
82views more  DSS 2002»
14 years 11 months ago
On the discovery of process models from their instances
A thorough understanding of the way in which existing business processes currently practice is essential from the perspectives of both process reengineering and workflow managemen...
San-Yih Hwang, Wan-Shiou Yang
SIGSOFT
2001
ACM
16 years 15 days ago
An empirical study on the utility of formal routines to transfer knowledge and experience
Most quality and software process improvement frameworks emphasize written (i.e. formal) documentation to convey recommended work practices. However, there is considerable skeptic...
Reidar Conradi, Tore Dybå
IPPS
2002
IEEE
15 years 4 months ago
A Framework for Network Management Using Mobile Agents
Conventional network management is based on SNMP and often run in a centralized manner. Although the centralized management approach gives network administrators a flexibility of ...
Manoj Kumar Kona, Cheng-Zhong Xu
MSR
2005
ACM
15 years 5 months ago
Repository mining and Six Sigma for process improvement
In this paper, we propose to apply artifact mining in a global development environment to support measurement based process management and improvement, such as SEI/CMMI’s GQ(I)M...
Michael VanHilst, Pankaj K. Garg, Christopher Lo