: Conceptual business process models such as Event-driven Process Chains (EPCs) play an important role in the business process management life cycle. The problem in this context is...
Many of existing criteria for evaluating web sites quality require methods such as heuristic evaluations, or/and empirical usability tests. This paper aims at defining a quality m...
In order to provide certified security services we must provide indicators that can measure the level of assurance that a complex business process can offer. Unfortunately the fo...
Manual reviews and inspections of software artefacts are time consuming and thus, automated analysis tools have been developed to support the quality assurance of software artefac...
Software firms are increasingly distributing their software development effort across multiple locations. In this paper we present the results of a two year field study that inves...