52 search results - page 7 / 11 » A Redesign Framework for Call Centers |
AOSE
2003
Springer
15 years 2 months ago
2003
Springer
While multi-agent systems seem to provide a good basis for building complex software systems, this paper points out some of the drawbacks of classical “agent centered” multi-ag...
60
Voted
ECBS
1997
IEEE
15 years 1 months ago
1997
IEEE
Modern warfare requires the understanding and management of increasingly complex assemblages of resources. The Advanced Battlefield Architecture for TacticalInformation Selection ...
SEMWEB
2010
Springer
14 years 7 months ago
2010
Springer
The ability to answer temporal-oriented questions based on clinical narratives is essential to clinical research. The temporal dimension in medical data analysis enables clinical r...
91
Voted
ICCS
2007
Springer
15 years 3 months ago
2007
Springer
Abstract. We describe a prototype emergency and disaster information system designed and implemented using DDDAS concepts. The system is designed to use real-time cell phone callin...
SENSYS
2003
ACM
15 years 2 months ago
2003
ACM
Sensor networks promise viable solutions to many monitoring problems. However, the practical deployment of sensor networks faces many challenges imposed by real-world demands. Sen...