52 search results - page 9 / 11 » A Redesign Framework for Call Centers |
TRIDENTCOM
2010
IEEE
14 years 7 months ago
2010
IEEE
The Internet enables the way how global businesses and communities communicate today. In the last years, however, new demands have collided with old designs, resulting in a complex...
PLDI
2009
ACM
15 years 4 months ago
2009
ACM
We show that recursive programs where variables range over finite domains can be effectively and efficiently analyzed by describing the analysis algorithm using a formula in a ...
CA
2003
IEEE
15 years 2 months ago
2003
IEEE
This paper describes an animated conversational agent called Kare1 which integrates a talking head interface with a linguistically motivated human-machine dialogue system. The age...
KDD
2009
ACM
15 years 10 months ago
2009
ACM
Data analytics tools and frameworks abound, yet rapid deployment of analytics solutions that deliver actionable insights from business data remains a challenge. The primary reason...
CGO
2010
IEEE
15 years 4 months ago
2010
IEEE
This paper presents a finding and a technique on program behavior prediction. The finding is that surprisingly strong statistical correlations exist among the behaviors of diffe...