52 search results - page 9 / 11 » A Redesign Framework for Call Centers |
TRIDENTCOM
2010
IEEE
13 years 4 months ago
2010
IEEE
The Internet enables the way how global businesses and communities communicate today. In the last years, however, new demands have collided with old designs, resulting in a complex...
PLDI
2009
ACM
14 years 1 months ago
2009
ACM
We show that recursive programs where variables range over finite domains can be effectively and efficiently analyzed by describing the analysis algorithm using a formula in a ...
CA
2003
IEEE
13 years 11 months ago
2003
IEEE
This paper describes an animated conversational agent called Kare1 which integrates a talking head interface with a linguistically motivated human-machine dialogue system. The age...
KDD
2009
ACM
14 years 6 months ago
2009
ACM
Data analytics tools and frameworks abound, yet rapid deployment of analytics solutions that deliver actionable insights from business data remains a challenge. The primary reason...
CGO
2010
IEEE
14 years 1 months ago
2010
IEEE
This paper presents a finding and a technique on program behavior prediction. The finding is that surprisingly strong statistical correlations exist among the behaviors of diffe...