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» A Roadmap of Agent Research and Development
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CIMCA
2005
IEEE
15 years 3 months ago
Customised Customer Support Using a Soft Computing Approach
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
EWCBR
2006
Springer
15 years 5 months ago
Multi-agent Case-Based Reasoning for Cooperative Reinforcement Learners
Abstract. In both research fields, Case-Based Reasoning and Reinforcement Learning, the system under consideration gains its expertise from experience. Utilizing this fundamental c...
Thomas Gabel, Martin Riedmiller
SIGMOD
2004
ACM
115views Database» more  SIGMOD 2004»
16 years 2 months ago
Ontologies and Semantics for Seamless Connectivity
The goal of having networks of seamlessly connected people, software agents and IT systems remains elusive. Early integration efforts focused on connectivity at the physical and s...
Michael Uschold, Michael Grüninger
CCECE
2006
IEEE
15 years 5 months ago
Multi-agent System Architecture for Collaborative E-Commerce
In this paper, we present the design and implementation of and interdisciplinary research project involving an intelligent agent-based framework for collaborative e-commerce appli...
Xiaojun Shen, Shervin Shirmohammadi, Chris Desmara...
ROBOCUP
1999
Springer
115views Robotics» more  ROBOCUP 1999»
15 years 6 months ago
UBU Team
The underlying research topics and the architecture of the UBU team are briefly described. The aim of developing UBU is to subject a series of tools and procedures for agent decis...
Johan Kummeneje, David Lybäck, Håkan L....