Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
Usually, for a particular business process different variants exist. Each of them constitutes an adjustment of a reference process model to specific requirements building the proc...
In region surveillance applications, sensors oftentimes accumulate an overwhelmingly large amount of data, making it infeasible to process all of the collected data in real-time. ...
E-commerce is presently operating under its expected capacity, mainly because traders find it very difficult to trust one another online for trading decisions. It is therefore ver...
An approach for specifying the management of a distributed system is herein described. Based on this formal approach, a management can be generated. The base of the specification ...