Nowadays the concept of trust in computer communications starts to get more and more popular. While the idea of trust in human interaction seems to be obvious and understandable i...
The rapid changing business environment of high-tech asset intensive enterprises such as semiconductor manufacturing constantly drives production managers to look for better solut...
Malcolm Yoke-Hean Low, Kong Wei Lye, Peter Lenderm...
Technical support procedures are typically very complex. Users often have trouble following printed instructions describing how to perform these procedures, and these instructions...
Tessa A. Lau, Lawrence D. Bergman, Vittorio Castel...
One vision of a context-aware pervasive networking environment promises the user a seamless access to surrounding services using her personal mobile device. This requires that the...
for ideas, and then abstract away from these ideas to produce algorithmic processes that can create problem solutions in a bottom-up manner. We have previously described a top-dow...