Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...
Online auction services have reached great popularity and revenue over the last years. A key component for this success is the seller. Few studies proposed analyzing how the selle...
Arlei Silva, Pedro Calais, Adriano M. Pereira, Fer...
This paper presents a concept for the integration of quantitative and qualitative information sources with their accompanying management support functionalities from navigation and...
Abstract. The unrelenting pace of change that confronts contemporary software developers compels them to make their applications more configurable, flexible, and adaptable. A way t...
Recently, the EU government has put a lot of effort into modernizing its public sectors using advanced information and communication technology (ICT). Together with various univers...