—Ranking data is a type of data obtained in some elections, in customer surveys, as well as from web search results. Such data may be considered as a type of signal defined on t...
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
Patients’ basic understanding of clinical events has been shown to dramatically improve patient care. We propose that the automatic generation of very short microexplanations, s...
Lauren Wilcox, Dan Morris, Desney S. Tan, Justin G...
When working on a new project, researchers need to devote a significant amount of time and effort to surveying the relevant literature. This is required in order to gain experti...
This paper is a July 1999 snapshot of a "whitepaper" that I've been working on. The purpose of the whitepaper, which I initially drafted in April 1999, was to formu...