The paper argues for the use of general and intuitive knowledge representation languages (and simpler notational variants, e.g. subsets of natural languages) for indexing the cont...
Strategy planning processes often suffer from a lack of conceptual models that can be used to represent business strategies in a structured and standardized form. If natural langu...
Ontologies allow researchers, domain experts, and software agents to share a common understanding of the concepts and relationships of a domain. The past few years have seen the p...
Gregory A. Silver, Osama Al-Haj Hassan, John A. Mi...
Service Level Agreements (SLAs) define the level of service that a service provider must deliver. An SLA is a contract between service provider and consumer, and includes appropri...
Tony Chau, Vinod Muthusamy, Hans-Arno Jacobsen, El...
With the explosive growth of the Internet, businesses of all sizes aim on applying networkwide solutions to their IT infrastructures, migrating their legacy business processes int...