This paper discusses the use of formal methods for analysing human-computer interaction. We focus on the mode confusion problem that arises whenever the user thinks that the syste...
Reality-based interfaces (RBIs) offer the promise of natural interfaces that are intuitive to use. By allowing users to leverage their innate skills and knowledge about the real-p...
Interfaces based on recognition technologies are used extensively in both the commercial and research worlds. But recognizers are still error-prone, and this results in human perf...
Jennifer Mankoff, Scott E. Hudson, Gregory D. Abow...
In this paper we investigate the use of Latent Semantic Analysis (LSA), Critiquing Systems, and Knowledge Building to support computerbased teaching of English composition. We have...
This research takes an analyst-centred approach to improving Usability Inspection Methods. The research approach adopts novel instruments and methods, especially manipulation and ...