119 search results - page 19 / 24 » A Value-Based Foundation for Service Modelling |
WSC
2008
14 years 12 months ago
2008
Semiconductor industry is capital intensive and competitive, and thus efficiently utilizing resources to provide products and services is essential for maintaining competitive adv...
WSC
2000
14 years 11 months ago
2000
Supply Chain management, the management of the flow of goods or services from materials stage to the end user, is a complex process because of the level of uncertainty at each sta...
SAC
2010
ACM
14 years 9 months ago
2010
ACM
This paper describes a new generic metadata model, called CAM Metamodel, that merges altogether information about content, services, physical and technical environment in order to...
WSC
2007
14 years 12 months ago
2007
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
STOC
2004
ACM
15 years 9 months ago
2004
ACM
A collaborative filtering system at an e-commerce site or similar service uses data about aggregate user behavior to make recommendations tailored to specific user interests. We d...