Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
In the last couple of years we have evidenced several initiatives promoting the vision of open educational systems. Educational brokers are supposed to take advantage of this ‘in...
This paper presents a two-leveled mobile agent system for electronic commerce. It is based on mobile agents as mediators and uses the publish/subscribe paradigm for registration an...
Excessive buffer requirement to handle continuous-media playbacks is an impediment to costeffective provisioning for on-line video retrieval. Given the skewed distribution of video...
This paper considers a matrix-based discrete event control approach for a warehouse. The control system is organized in two modules: a dynamic model and a controller. The model pro...
Vincenzo Giordano, Jing Bing Zhang, David Naso, Fr...