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» A conceptual framework for service modelling
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HICSS
2003
IEEE
214views Biometrics» more  HICSS 2003»
15 years 2 months ago
An Event Driven Approach to Customer Relationship Management in e-Brokerage Industry
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
68
Voted
ECTEL
2007
Springer
15 years 3 months ago
The Everlasting Dawn of Educational Brokers - A Search for Key Design Principles
In the last couple of years we have evidenced several initiatives promoting the vision of open educational systems. Educational brokers are supposed to take advantage of this ‘in...
Bernd Simon, Petra Oberhumer, Robert Kristöfl
ICCS
2004
Springer
15 years 3 months ago
A Two-Leveled Mobile Agent System for E-commerce with Constraint-Based Filtering
This paper presents a two-leveled mobile agent system for electronic commerce. It is based on mobile agents as mediators and uses the publish/subscribe paradigm for registration an...
Ozgur Koray Sahingoz, Nadia Erdogan
MMS
2000
14 years 9 months ago
SMDP: Minimizing Buffer Requirements for Continuous Media Servers
Excessive buffer requirement to handle continuous-media playbacks is an impediment to costeffective provisioning for on-line video retrieval. Given the skewed distribution of video...
Youjip Won, Jaideep Srivastava
TASE
2008
IEEE
14 years 9 months ago
Integrated Supervisory and Operational Control of a Warehouse With a Matrix-Based Approach
This paper considers a matrix-based discrete event control approach for a warehouse. The control system is organized in two modules: a dynamic model and a controller. The model pro...
Vincenzo Giordano, Jing Bing Zhang, David Naso, Fr...