In this paper, we present the application of a quality evaluation framework assessing the multiple dimensions that might affect users' satisfaction from a web portal. The fra...
In the research-in-progress reported here, we adapted the classic Mason and Mitroff characterization of an information system to a web environment. The resulting definition was us...
Quality assessment plays a crucial role in data analysis. In this paper, we present a reduced-reference approach to volume data quality assessment. Our algorithm extracts importan...
Accurate software cost and schedule estimations are essential especially for large software projects. However, once the required efforts have been estimated, little is done to rec...
Pongtip Aroonvatanaporn, Chatchai Sinthop, Barry W...
: The aim of this study is to assess quality perception of information system (IS) services outsourced by a large Brazilian bank, both from a technical (results) as well as from a ...
Luis Kalb Roses, Norberto Hoppen, Bernard Ballaz, ...