This paper describes a novel knowledge-based approach for helping workflow process designers and participants better manage the exceptions (deviations from an ideal collaborative ...
Behind the curtains at check-in desks in airports hide some of the most complex material handling systems, which manage to get your bag transported to the correct departure gate of...
Today several approaches using Situational Method Engineering paradigm exist, each of them proposes methods and techniques for developing ad-hoc design processes. In this context ...
Current collaborative tools are often not able to profit from existing systems for user management. It is therefore necessary for collaborative systems to administrate their users ...
The cooperation knowledge level is a new computer level specifically for multi-agent problem solvers which describes rich and explicit models of common social phenomena. A cooperat...