Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...
The design of richly informative interfaces would benefit from an account of how visual forms convey information. In this paper we suggest that the study of form-giving in Industr...
This study proposed the multi-user G-Math PeerTutoring System for facilitating students' tutoring strategies in math learning in the remedial instruction. The G-Math Peer-Tut...
The paper argues for the use of discourse analysis in information systems research by drawing on a discourse analysis study of virtual organizing. It identifies a range of issues ...
This paper presents the results of a study where the effects of introducing code reviews in an organisational unit have been evaluated. The study was performed in an ongoing comme...