Important design problems are raised in developing software for amateur users, a group distinguished here from novices. The authors argue that these design problems can be approac...
Navigation services can be found in different situations and contexts: while connected to the web through a desktop PC, in cars, and more recently on PDAs while on foot. These ser...
Abstract. Creating a coherent set of ontologies to support a collaborative design process amongst different firms which develop mechatronic products is a challenge due to the seman...
We present the case study of a complex, mixed-initiative scheduling system to illustrate Work-Centered Design (WCD), a new approach for the design of information systems. WCD is b...
Keith A. Butler, Jiajie Zhang, Chris Esposito, Ali...
Abstract. Much attention has been paid in HCI to techniques for designing systems that conform to the tasks users wish to carry out. It is often the case that such approaches rely ...