Traceroute is the most widely used Internet diagnostic tool today. Network operators use it to help identify routing failures, poor performance, and router misconfigurations. Rese...
Ethan Katz-Bassett, Harsha V. Madhyastha, Vijay Ku...
Software products are often released with missing functionality, errors, or incompatibilities that may result in failures, inferior performances, or user dissatisfaction. In previ...
Alessandro Orso, Taweesup Apiwattanapong, Mary Jea...
Interface design for the home requires a realistic understanding of the complexity and richness of the human activities that go on there; it is our goal to develop tools that enab...
Jennifer Beaudin, Stephen S. Intille, Emmanuel Mun...
Spreadsheets are one of the most commonly used types of programs in the world, and it is important that they be sufficiently dependable. To help end users who create spreadsheets ...
Measuring the efficacy of ITS can be hard because there are many confounding factors: short, well-isolated studies suffer from insufficient interaction with the system, while longe...
Brent Martin, Kenneth R. Koedinger, Antonija Mitro...