With rapid advances in online technologies, organizations are migrating from paper based resources to digital documents to achieve high responsiveness and ease of management. Thes...
In this paper, we show that representation and reasoning techniques used in traditional knowledge engineering and the emerging Semantic Web can play an important role for heteroge...
A major challenge in developing models for hypertext retrieval is to effectively combine content information with the link structure available in hypertext collections. Although s...
This paper describes the automated process to create structured master and access copies for the digitised works at the BND – National Digital Library. The BND created during 20...
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...