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INTR
2007
90views more  INTR 2007»
15 years 4 months ago
Classification and synthesis of quality approaches in e-government services
ed abstract Purpose: The purpose of this paper is to present a multi-faceted summary and classification of the existing literature in the field of quality of service for egovernmen...
Christos Halaris, Babis Magoutas, Xenia Papadomich...
IOR
2002
179views more  IOR 2002»
15 years 4 months ago
Decision Analysis: A Personal Account of How It Got Started and Evolved
Then these analytically motivated abstractions were gradually made more intricate as the body of mathematical techniques grew. The trend went from elementary analysis of complex, i...
Howard Raiffa
IS
1998
15 years 4 months ago
Information Modeling in the Time of the Revolution
Information modeling is concerned with the construction of computer-based symbol structures which capture the meaning of information and organize it in ways that make it understan...
John Mylopoulos
CSCW
1999
ACM
15 years 4 months ago
Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work
No work is inherently either visible or invisible. We always "see" work through a selection of indicators: straining muscles, finished artifacts, a changed state of affai...
Susan Leigh Star, Anselm Strauss
LOGCOM
2002
116views more  LOGCOM 2002»
15 years 4 months ago
Formalizing Collaborative Decision-making and Practical Reasoning in Multi-agent Systems
paper, we present an abstract formal model of decision-making in a social setting that covers all aspects of the process, from recognition of a potential for cooperation through t...
Pietro Panzarasa, Nicholas R. Jennings, Timothy J....