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KDD
2008
ACM
142views Data Mining» more  KDD 2008»
16 years 9 days ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
105
Voted
MOBISYS
2007
ACM
15 years 11 months ago
A time-and-value centric provenance model and architecture for medical event streams
Provenance becomes a critical requirement for healthcare IT infrastructures, especially when pervasive biomedical sensors act as a source of raw medical streams for large-scale, a...
Min Wang, Marion Blount, John Davis, Archan Misra,...
MOBISYS
2006
ACM
15 years 11 months ago
WiFiProfiler: cooperative diagnosis in wireless LANs
While 802.11-based wireless hotspots are proliferating, users often have little recourse when the network does not work or performs poorly for them. They are left trying to manual...
Ranveer Chandra, Venkata N. Padmanabhan, Ming Zhan...
DSN
2008
IEEE
15 years 6 months ago
An integrated approach to resource pool management: Policies, efficiency and quality metrics
: The consolidation of multiple servers and their workloads aims to minimize the number of servers needed thereby enabling the efficient use of server and power resources. At the s...
Daniel Gmach, Jerry Rolia, Ludmila Cherkasova, Gui...
MOBICOM
2006
ACM
15 years 5 months ago
A coordinate-based approach for exploiting temporal-spatial diversity in wireless mesh networks
In this paper, we consider the problem of mitigating interference and improving network capacity in wireless mesh networks from the angle of temporal-spatial diversity. In a nutsh...
Hyuk Lim, Chaegwon Lim, Jennifer C. Hou