110 search results - page 4 / 22 » Accountability Centered Approach to Business Process Reengin... |
WSC
1998
15 years 29 days ago
1998
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
HICSS
2003
IEEE
15 years 4 months ago
2003
IEEE
Business process re-engineering has overcome the hype of the nineties of the last century and has become an engineering discipline. With the advent of e-business a new era of unce...
HICSS
1999
IEEE
15 years 3 months ago
1999
IEEE
Legacy information systems are difficult to transform into the new or upgraded information systems. Part of the reason is being the incompatibility and the unscalability between t...
COMPSAC
2002
IEEE
15 years 4 months ago
2002
IEEE
Legacy systems are often business critical and are associated with high maintenance costs. In this paper, we present an overview of a method, Renaissance, which aims to manage the...
ER
2007
Springer
15 years 5 months ago
2007
Springer
The emerging area of business process intelligence attempts to enhance the analytical capabilities of business process management systems by employing data warehousing and mining t...