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WOWMOM
2005
ACM
130views Multimedia» more  WOWMOM 2005»
15 years 3 months ago
Context-Aware Service Discovery in Heterogeneous Networks
Pervasive environments bring new challenges for service management, as clients have to handle large collections of services offered by concurrent networks at their location, as we...
Pierre-Guillaume Raverdy, Valérie Issarny
IADIS
2003
14 years 11 months ago
The Customer's Perspective Sociological Accounts of E-Commerce Encounters
Creating value and continuously generating a positive Total Customer Experience (TCE) for customers is important for E-Commerce environments in order to attract and retain custome...
Shailey Minocha, Lisa Dawson, Ann Blandford, Dave ...
GI
2010
Springer
14 years 8 months ago
Towards a Service Level Management Framework for Service Value Networks
: The ongoing trend towards a global services economy creates considerable market opportunities and challenges for providers of Software-as-aService (SaaS). For meeting customer ex...
Christof Momm, Frank Schulz
MMNS
2003
135views Multimedia» more  MMNS 2003»
14 years 11 months ago
Pervasive Accounting of Resource Consumption for Wireless Services with Adaptive QoS
Wireless communications and device miniaturization are enabling pervasive scenarios where the limited resource availability and the wide heterogeneity of access terminals make cruc...
Paolo Bellavista, Antonio Corradi, Silvia Vecchi
NOMS
2008
IEEE
123views Communications» more  NOMS 2008»
15 years 4 months ago
Model-based management of security services in complex network environments
Abstract—The security mechanisms employed in current networked environments are increasingly complex, and their configuration management has an important role for the protection...
João Porto de Albuquerque, Heiko Krumm, Pau...